The North Texas Daily (Denton, Tex.), Vol. 84, No. 63, Ed. 1 Tuesday, August 31, 1999 Page: 6 of 18
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The North Texas Daily
UESDAY, August 31,1999
Computer problems hinder registering students
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Shane Bevel/NT Daily
The Daily Online:
(
www. ntdaily. com
WELCOME WEEK:
n
8
566-0625
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j --o ' . . u
www.theuzone.
com
mfa=
College culture. Alive and online.
www.theuzone.com
Textbooks at cost - We charge only what it costs us to get you the book. That means the average price of the book to us, plus the fees we pay during the process of getting the book to you, some of which must be estimated in advance.
Chvristian
Cawpus
Center
1512 W. Hickory
across from U NT
FREE LUNCH will be
served Mon. - Fri.
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—Ben Dearman
Assistant Registrar
By Michael Zamora
Staff Writer
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SATURDAY 9/4
7pm Pancake Supper
and movie at the CCC
"II
MONDAY 8/30
All day Open House
8pm Bowling
r
WEDNESDAY 9/1
7pm Bible Study at SOCC
8pm Miniature golf
across from the church
Bill
City/Campus
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FRIDAY 9/3
7pm 70's Party at a
church family's home
THURSDAY 9/2
7pm Volleyball, games,
and snacks in the gym
at Singing Oaks Church
of Christ
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““It hurt because everything centers centers
around technology, and when the computer goes
down it affects everybody.
o, eo me mmmau
COST
ONLINE
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8888888885838
PF’
Call or come by for more info.:
TUESDAY 8/31
- 7:30pm Devo at the
Hubbard Oval at TWU
9pm Dessert and games
at the CCC
r
The semester started off not so
smoothly last week for some peo-
aple when the university’s main-
frame went down, keeping crowds
of students waiting to make pay-
ment arrangements for their class-
fils;
c: At about 5 p.m. Thursday, stu-
| cent services in the Eagle Student
Services Center couldn’t function
because of a system software prob-
lem that caused the mainframe
database on campus to go down. However, Hollins said the situa- wouldn’t be coming back tonight.
“We had a problem with one of tion was not typical of his experi- “It’s no biggie,” she said. “I
our major pieces of system soft- ence with student services. know I have my classes so it’s no
ware,” said Coy Hoggard, senior He said in the past he has been problem.
director of administrative comput- in and out in a reasonable amount Hoggard said the system didn’t
ing. of time, so he said he was patient come back on line until shortly
। Hoggard said the software that with the situation. before midnight that evening,
caused the problem, called, Seen- Most students were upset with “On that sort of thing we’re
ritree, affected several programs on the situation, but were understand- dependent on the vendor to give us
campus, including the Student ing and didn't get mad with the afix” . , ./
Information Management System delays. Hoggard said it also took a while
I or SIMS. “They just keep on asking for us because they wanted to make sure
I Assistant registrar Ben Dearman to be patient with them,” Mexia they didn’t lose any student infor-
said SIMS is where the database for freshman Rachel Hall said Thurs- mation.
- allstudent information is kept, and day qsshe waited to.egisterand ing was aretguiteamertain ; hatnoth; Two employees at the Student Accounting and Uni- Students waited for more than an hour before the
manages all student accounting, P " Y P 8 8 ’ , 1 : versity Cashiering Services office wait for the com- university closed the center for the day. The system
core inventory, how students regis- updated pretty well. The system was corrected Fn- ters to come back online Thursday afternoon, was back online later that night.
ter and student transcripts. Everybody has their problems, day, but Hoggard said they do not
T “It (SIMS) really changed the I'm not mad or anything, it just have plans to replace the software
way the university views student sucks, Hall said. that caused the problem.
services ” Dearman said. Students were sent home about “We don’t expect anymore
i He said when SIMS went down 6:10 when it became apparent that major problems,” he said, but said
Thursday it left student services the problem could not be fixed on with computers he couldn’t guaran-
disabled. campus without help from the soft- tee there wouldn’t be any problems
I “It hurt because everything cen- ware vendor. with the Corrected software,
ters around technology, and when Domisha Harris, Dallas graduate “When you’re dependent on
the computer goes down it affects student, said she wasn’t upset when technology, sometimes technology
everybody,» he said. “Unfortunate- she was finally told that the system has a problem,” he said,
ily technology fails on occasion.” ;
। The result was that students
could not register, pay for classes,
{receive loans or, access their
{accounts for several hours, leaving
{long lines of students standing in
{lines, sitting on floors and waiting
{for the system to come back on.
And it happened the day before
70
s
{payment arrangements were
{required or /student schedules
{would be dropped.
{ Many students were frustrated
{with the situation on Thursday,
{including Marlon T. Hollins, Dallas
senior.
- “As much money as students pay
they need to get better computer
| service," he said. “Our student fees
are going somewhere.”
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The North Texas Daily (Denton, Tex.), Vol. 84, No. 63, Ed. 1 Tuesday, August 31, 1999, newspaper, August 31, 1999; Denton, Texas. (https://texashistory.unt.edu/ark:/67531/metapth1422206/m1/6/: accessed August 15, 2024), University of North Texas Libraries, The Portal to Texas History, https://texashistory.unt.edu.; crediting UNT Libraries Special Collections.