The Rice Thresher (Houston, Tex.), Vol. 54, No. 9, Ed. 1 Thursday, November 10, 1966 Page: 5 of 8
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arrive
By BARI WATKINS
Thresher Reporter
Telephone service on campus
will not "greatly improve" until
the" installation of a new switch-
board in the administration
building which is currently
under construction, according to
Mrs. Dolly of the personnel
office. She said the proposed
equipment will be larger and
more modern, enabling the
switchboard to handle incoming
calls more efficiently.
Don Lamb, President of Wiess
College, said that the situation
was far too complex to be
solved by the addition of a
larger switchboard. In a study
of Southwest Conference schools
last year, Wiess College dis-
covered that the telephone situ-
ation is a major problem not
only at Rice, but at most other
schools.
35 Dimes a Call
It was found in the course
of the study that the cost of
maintaining a switchboard in
Wiess for the year was ap-
proximately $6,000. Since only
fifteen members of the college
did not have access to a private
phone, it was estimated to cost
about $3.50 for each phone call
put through the college switch-
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board.
The problem of finances was
further complicated this year by
the addition of secretaries in
each of the men's colleges ex-
cept Will Rice. The cost of these
secretaries above the previous
expense of maintaining a joint
master's office has made a
serious dent in the college gen-
eral budgets.
Lamb further explained that
the colleges were each given
the money by the University to
provide for sixty hours per
week of student help under the
government's work-study pro-
gram. These hours were to be
allocated as the colleges felt
was best.
Operator's Funds
Dean of Undergraduate Af-
fairs M. V. McEnany explained
that it was thought that these
funds would allow for switch-
board operators in the colleges
for whatever hours the indi-
vidual colleges deemed neces-
sary.
This arrangement allows the
Wiess switchboard to be kept
open only until 10:30 on week-
day nights, but the previous
high proportion of private
phones made this seem ade-
quate. Lamb feels that it has
proved to be sufficient service.
Baker and Hanszen decided
upon similar plans, with Will
Rice deciding against hiring a
college secretary so that the
money could be used to pay Mr.
Wills, their residence manager,
to keep the switchboard open
until 12 at night.
This arrangement in the
men's colleges was complicated
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younger by design
by the construction work this
summer when a large number
of telephone conduits were in-
advertently removed in Baker,
Hanszen and Will Rice. For
that reason, it has only been
possible to install private
phones to one-fourth of the
rooms in those colleges.
Overload
This added strain on the orig-
inal switchboard arrangement is
the cause of the difficulty often
encountered in reaching resi-
dent members of those colleges.
This difficulty reduces the per-
centage of those with available
private telephones in the men's
colleges from 90% last year to
an estimated 60% at the pres-
ent time.
In order to alleviate the situ-
ation, a proposal was made for
a common answering service
for the men's colleges with
messages sent out every hour
or so to those who had re-
ceived calls.
Dean McEnany has explained
that this plan was not put into
effect because it was agreed to
be very inefficient.
Patience
Mrs. Dolly and several uni-
versity switchboard operators
stated that the main switch-
board is now adequate at most
times to handle the number of
incoming calls.
One student operator said,
"Everyone calls at the same
time and expects his call to
be answered immediately. But
one person on switchboard is
ordinarily sufficient."
The difficulty with the whole
arrangement seems to lie with
the college switchboards instead
of the main board in Lovett
Hall. It has been suggested that
a Centrex system, similar to
that used at the University of
Texas, might be a more effi-
cient way of handling the tele-
phone situation since so many
students have private phones
anyway.
With a Centrex system, tele-
phones would be placed in each
room or suite of the colleges,
enabling students to call out-
side of the University directly
with their phones or to call
other campus telephones with-
out going through a switch-
board.
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THE RICE THRESHER, NOVEMBER 1 0, 196 6—P AGE 5
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Coyner, Sandy. The Rice Thresher (Houston, Tex.), Vol. 54, No. 9, Ed. 1 Thursday, November 10, 1966, newspaper, November 10, 1966; Houston, Texas. (https://texashistory.unt.edu/ark:/67531/metapth244984/m1/5/: accessed July 18, 2024), University of North Texas Libraries, The Portal to Texas History, https://texashistory.unt.edu.; crediting Rice University Woodson Research Center.