Evaluation 2011: Accomplishments and Outcomes of the Texas Workforce System Page: 43
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Evaluation 2011
Windham School District (Windham) - Oversight for Project
RIO was transferred from Windham to the Texas Department
of Criminal Justice in September 2009, requiring Windham to
adapt methods for collecting employer input including new
data collection strategies with TWC.
Windham utilized an electronic survey in 2011 but continued to
encounter low response rates and data issues such as:
contact information derived from UI wage data was used, with
many contacts being unfamiliar with the program; and
employers were unaware employees were ex-offenders,
resulting in incomplete responses.
Windham reported that additional effort is needed to match ex-
offenders with respective employers, also noting that more
investigation is required to determine how federal
confidentiality statutes apply to providing additional individual
detail to potential respondents. Current plans are to develop
an alternative instrument and methodology by August 2012.
Annual surveys will continue, with data reviewed to determine
employer satisfaction and for use in a variety of program
planning and management initiatives.
LTO P6 - Partner agencies will use the employment data/outcomes of their programs to understand and
improve those programs.- ~ II= I'I-I
.. us9 f mlymn-at nPartner agencies utilize data from employer surveys, employment
performance data and local board and workforce center feedback
to support a range of initiatives such as improvement of program
and service offerings. Three agency projects were continued
under LTO P6:
HHSC-DARS - Under the previous system strategic plan,
DARS created an Inventory of Services that documented four
categories of vocational rehabilitation services available for
businesses and determined the parameters under which
services are provided (e.g., number of contacts, employers
who hired multiple consumers). Data from the LTO P5 survey
effort is used in conjunction with employment outcome data to
evaluate business services and develop recommended
improvements.
As noted under LTO P5 above, the initial data collection pilot
had a low response rate but resulted in overall high levels of
satisfaction. Modified surveys are being piloted by DBS and
DRS with information scheduled to be evaluated by November
2011. In addition, DARS is exploring the purchase of cloud
based subscriptions for business relations management
software that would enable businesses to screen applicants
online and also provide DARS with options for tracking
business contacts, services offered and provided to
businesses, and the number and frequency of hires.
TVC - Staff review performance reports and conduct trend
analyses in order to evaluate service delivery models andSystem Accomplishments 43
System Accomplishments
43
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Texas Workforce Investment Council. Evaluation 2011: Accomplishments and Outcomes of the Texas Workforce System, report, December 2011; Austin, Texas. (https://texashistory.unt.edu/ark:/67531/metapth303634/m1/51/?q=%222010-09-01%2F2011-08-31%22: accessed June 20, 2024), University of North Texas Libraries, The Portal to Texas History, https://texashistory.unt.edu.; crediting UNT Libraries Government Documents Department.