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S.B. No. 846 1 (B) accredited county service officers to ensure 2 the materials, training curriculum, and examinations include 3 issues developing at the county level; [ant] 4 (3) develop a training handbook containing 5 instruction and case studies addressing: 6 (A) general assistance techniques, including how 7 to provide general information regarding state and federal benefits 8 and referrals for other services and to other agencies, and general 9 information regarding state and federal benefits; 10 (B) basic counseling approaches for assisting 11 veterans, their family members, and other eligible dependents 12 filing benefit claims; 13 (C) basic information on United States 14 Department of Veterans Affairs processes and procedures, including 15 how to accurately complete claims and appeals forms and how to 16 support claims; 17 (D) methods of collecting required documentation 18 and developing claims and appeals;
19 (E) methods of documenting progress and updating 20 a veteran's, a veteran's family member's, or another eligible 21 dependent's case information; 22 (F) methods of assisting veterans, their family 23 members, or other eligible dependents in pursuing appeals, 24 including offering case knowledge in appeals hearings; and 25 (G) methods of representing veterans, their 26 family members, or other eligible dependents during appeals 27 hearings; and
Reference the current page of this Legislative Document.
Texas. Legislature. Senate.83rd Texas Legislature, Regular Session, Senate Bill 846, Chapter 29,
legislative document,
May 10, 2013;
[Austin, Texas].
(https://texashistory.unt.edu/ark:/67531/metapth437658/m1/2/:
accessed July 17, 2024),
University of North Texas Libraries, The Portal to Texas History, https://texashistory.unt.edu.;
crediting UNT Libraries Government Documents Department.