An Audit Report on the Commission on State Emergency Communications' Implementation of Phase 1 of Wireless 9-1-1 Improvements Page: 1 of 9
12 p.View a full description of this report.
Extracted Text
The following text was automatically extracted from the image on this page using optical character recognition software:
Robert E. Johnson Building
tate 1501 North Congress Avenue
Suite 4.224
A auditor S Austin, Texas 78701
APhone: (512) 936-9500
An Audit Report on the Commission on Fax: (512) 936-9400
Office
State Emergency Communications Implementation of
Lawrence F. Alwin, CPA Phase I of Wireless 9-1-1 Improvements
October 11, 2000
Members of the Legislative Audit Committee:
The Commission on State Emergency Communications (Commission) did not implement improved wireless
9-1-1 services for 75 percent of the state 9-1-1 program population by September 1, 2000, as required by
statute. These improved services, known as Phase I, provide a wireless caller's phone number and general
location to the 9-1-1 call-taker. Even though the Commission did not meet the statutory goal, it was
actively involved in the implementation process and took actions necessary to move the process forward.
Although the Commission reported (on September 26) that 73.7 percent of the program population had
improved wireless 9-1-1 services by the deadline, the State Auditor's Office could only validate
implementation for 11.3 percent of the program population. The Commission based its percentage on high-
level documentation provided by the regional planning commissions (RPCs), whereas the State Auditor's
Office based its verification on detailed test documentation provided by the RPCs and public safety
answering points (PSAPs). Most of the detailed test documentation did not show that:
* All of the appropriate cell towers were tested.
* Wireless 9-1-1 calls were properly routed to all of the appropriate PSAPs and the data was
properly displayed.
The Commission's rider authority to spend $2.4 million implementing Phase I improvements was
contingent upon meeting the statutory requirement. As the Commission did not achieve 75 percent
completion, it will not have access to those funds after August 31, 2000. As required, the State Auditor's
Office has reported to the Comptroller of Public Accounts that the Commission did not implement
Phase I for 75 percent of the program population as of the statutory deadline.
The attachment contains additional detail and the Commission's response. We thank the Commission for
its cooperation and assistance during the audit. If you have any questions, please contact Cindy Reed,
Audit Manager, at (512) 936-9500.
Sincerely,
Lawrence F. Alwin, CPA
State Auditor
tgc/Attachment
cc: Mr. James D. Goerke, Executive Director, Commission on State Emergency Communications
The Honorable Dorothy Marie Morgan, Chair, Commission on State Emergency Communications
Members of the Commission on State Emergency Communications
SAO Report No. 01-005
P.O. Box 12067 + Austin, Texas 78711-2067 + www.sao.state.tx.us + E-mail: auditor@sao.state.tx.us + Hotline (800) TX AUDIT
Upcoming Pages
Here’s what’s next.
Search Inside
This report can be searched. Note: Results may vary based on the legibility of text within the document.
Tools / Downloads
Get a copy of this page or view the extracted text.
Citing and Sharing
Basic information for referencing this web page. We also provide extended guidance on usage rights, references, copying or embedding.
Reference the current page of this Report.
Texas. Office of the State Auditor. An Audit Report on the Commission on State Emergency Communications' Implementation of Phase 1 of Wireless 9-1-1 Improvements, report, October 2000; Austin, Texas. (https://texashistory.unt.edu/ark:/67531/metapth517922/m1/1/: accessed July 17, 2024), University of North Texas Libraries, The Portal to Texas History, https://texashistory.unt.edu.; crediting UNT Libraries Government Documents Department.