An Audit Report on the Commission on State Emergency Communications' Implementation of Phase 1 of Wireless 9-1-1 Improvements Page: 2 of 9
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Did the Commission Meet the Statutory Deadline for Wireless 9-1-1
Improvements?
The Commission on State Emergency Communications (Commission) did not
implement improved wireless services for 75 percent of the state 9-1-1 program
population by September 1, 2000, as required by statute. Although the Commission
reported (on September 26) that 73.7 percent of the program population in 82 counties
had improved wireless 9-1-1 service by the deadline, the State Auditor's Office could
only validate implementation for 11.3 percent (21 counties). The Commission based its
percentage on high-level documentation
provided by the regional planning Definition
commissions, whereas the State
Amiios, wieeasd tercat n Public Safety Answering Point (PSAP)
Auditor's Office based its verification A 24-hour communications facility
on detailed test documentation provided established as an answering location for
by the Commission, regional planning 9-1-1 calls originating within a given
commissions (RPCs), and public safety service area.
answering points (PSAPs). Most of the Source: Texas Administrative Code, Title 1,
detailed test documentation did not show Section 251.10
that:
* All of the appropriate cell towers were tested.
* Wireless 9-1-1 calls were properly routed to all of the appropriate PSAPs and
the data was correctly displayed.
Forty-eight of 50 test calls the State Auditor's Office placed or observed in 19 counties
were successful. However, these test calls alone do not validate that all appropriate cell
towers and PSAPs were tested and that all the data was properly received.
The Commission's rider authority to spend $2.4 million implementing Phase I
improvements was contingent upon meeting the statutory requirement for Phase I
implementation. Because the Commission did not achieve this goal, it will not have
access to those funds after August 31, 2000.
Even though the Commission did not meet the statutory goal, it was actively involved in
the implementation process and took actions necessary to move the process forward.
The state 9-1-1 program covers approximately 7.3 million people (37 percent of the
State's population) in mostly rural areas. Municipalities and emergency
communication districts administer 9-1-1 programs that cover the remainder of the
State's population. The Commission is not responsible for implementing Phase I in 9-
1-1 programs run by municipalities or emergency communication districts.
AN AUDIT REPORT ON THE COMMISSION ON
STATE EMERGENCY COMMUNICATIONS IMPLEMENTATION OF
OCTOBER 2000 PHASE I OF WIRELESS 9-1-1 IMPROVEMENTS PAGE 1
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Texas. Office of the State Auditor. An Audit Report on the Commission on State Emergency Communications' Implementation of Phase 1 of Wireless 9-1-1 Improvements, report, October 2000; Austin, Texas. (https://texashistory.unt.edu/ark:/67531/metapth517922/m1/2/: accessed July 17, 2024), University of North Texas Libraries, The Portal to Texas History, https://texashistory.unt.edu.; crediting UNT Libraries Government Documents Department.