The University Ombuds Office Page: 3 of 4
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Aow Does the Ombuds
main Neutral?
The Ombuds considers the rights and interests
of all parties in a dispute, with the aim of
assuring a fair and civil process to resolve the
issue. The Ombuds is directly responsible to
the president, not to any other administrative
office. The Ombuds does not arbitrate or
adjudicate and has no decision-making
power
What Happens t
to the Ombuds?
As a matter of policy, the Ombuds destroys
all information regarding a particular matter
when that matter is resolved or within one
month of no activity. The Ombuds does not
retain any information that would potentially
identify the individuals involved in a matter.
Will the Ombuds Par
in Formal Meetings?
No. The Ombuds cannot serve as a witness
and does not participate in any formal
grievance process. The Ombuds will not
testify in formal judicial or administrative
hearings. However, the Ombuds can facilitate
informal discussions with the consent of the
other participants.is a member of
the Internatienal Ombudsman Association,
and practices in accordance with its
Standards of Practice and Code of Ethics.
Four ethical tenants guide the work of the
Ombuds:
Conidentia
The Ombuds does not keep records for the
University, and won't disclose the names or
concerns of its visitors, without permission.
(The only exception is when the Ombuds
believes there is an imminent risk of physical
harm.) The Ombuds Office thus is not an
office of notice for the University.
Neutrality
The Ombuds is respectfully impartial with all
parties to a conflict. The Ombuds does not
take sides in any dispute, but rather advocates
for fair process and equitable results.
nformait
The Ombuds listens, offers information about
U.N.T. policies, procedures and resources,
and presents a range of options for resolving
problems. With permission, the Ombuds will
facilitate communication or mediate a dispute.
The Ombuds does not arbitrate, adjudicate,
or participate in formal procedures.
Independence
To ensure objectivitythe Ombuds is not
aligned with any administrative unit,
and reports directly to the President for
administrative and budgetary purposes.
These ethical tenets are absolute and non
negotiable, and belong to the Ombuds Office
rather than visitor.or erma . -mbud uIndt
Why you need an Ombuds
The Office of the Ombuds actively promotes
and supports a fair, respectful, and safe
workplace by providing university employees
with a confidential, informal, neutral and
impartial means of preventing or resolving
workplace concerns, problems, or disputes.
The purpose of the Ombuds Office is to
insure that every voice at the University of
North Texas can be heard, without fear of
loss of privacy, retribution, retaliation, and
that problems can receive impartial attention.
The Ombuds helps individuals identify
options for fair and equitable outcomes, and
fosters civility and mutual respect. The Office
supplements, but does not replace, any
existing grievance mechanisms or modes of
redress. The Ombuds reports administratively
to the President of the University and has the
full cooperation of University personnel.
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University of North Texas. The University Ombuds Office, pamphlet, 2006-01?; (https://texashistory.unt.edu/ark:/67531/metapth662006/m1/3/: accessed July 12, 2024), University of North Texas Libraries, The Portal to Texas History, https://texashistory.unt.edu.; crediting UNT Libraries Government Documents Department.