[Letter To Debbie Bates From Fritz Kahl] Page: 4
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Debbie Bates---.Page i'our
Now the passenger. Whether this passenger is a fledgling
student, a charter flight customer, or a passenger on an air-
line, the flight techniques, the attitude of the pilot--what-
ever--he must be satisfied. ~estions, doubt, 'quirks" that
appear with "both feet off the ground"--they are as va ied as
the changes in the shades of sunrise and sunset. .ensible
psychology, desperation psychology--all must be used--and they
had better be right and work if your going to stay in business.
Your planning, your reasons, your techniques, your explan-
ations bust be to the customer's satisfaction--especially if
that individual is "up front" with you. And, it should be
enjoyable to both of you. You know your business, you apprec-
iate your customers curiosity, and, with pleasure, you have
the answers. The successful flight should be the result of
hours of planning toward a successful termination (there's
tremendous personal pleasure in such an occurence.).
Let's go to the student level. Some one must teach these
people to fly. This is where all the study, training, and
resources come into play.
Every student deserves your best efforts--your "selling" him
"life insurance". io, as you fly with him, or her, you must
analyze the student constantly (This is the miniature class-
room--the ideal classroom--with individual instruction--
individual attention.). we who instruct should never forget
we are dealing with human beings who invariably have different
motivations, different receptive levels, different retention
problems, vary in Ability to coordinate mental perception with
physical response to the controls and guages, have different
plateaus in the learning process, and they all have some form
of frustrations at some time in their training.
It is not natural for human beings to buckle themselves in
confined quarters, vault into the air, go through apparent
gyrations necessary to the total learning process, and then
attempt to return to earth without personal injury. Do you
see that an instructor should have an inherent interest in
human beings and what makes them "tick"? It is one of themost fascinating challenges any human can accept; the rapport
between the instructor and the student. You can actually
observe the student's growth *A many instances.
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Kahl, Fritz. [Letter To Debbie Bates From Fritz Kahl], text, February 25, 1969; (https://texashistory.unt.edu/ark:/67531/metapth88252/m1/4/?rotate=90: accessed July 16, 2024), University of North Texas Libraries, The Portal to Texas History, https://texashistory.unt.edu.; crediting Marfa Public Library.